Privacy Policy: National Leaving Care Benchmarking Forum, Catch22 Public Website – www.leavingcare.org

Catch22 is committed to safeguarding the privacy of website visitors.

What information do we collect?

We may collect, store and use the following kinds of personal data:

information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type, referral source, length of visit and number of page views (Cookies)
subscribing to email newsletters including your name and email address (Email Newsletter)
information that you submit that relates to contacting us (Contact Us)
information that you submit when you book onto an event (Events Page)
Specific detail of each processing activity is provided below:

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

When someone visits www.leavingcare.org we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

We use Google Analytics, social media plug-ins and session ID cookies to help us:

make our website work as you’d expect
improve the speed/security of the site
allow you to share pages with social networks like Facebook and Twitter
store answers from surveys that we may ask you to fill in from time to time
continuously improve the website for you

We do not use cookies to:

collect any personally identifiable information (without your express permission)
share data with advertising networks
share data with third parties

Most browsers allow you to reject all cookies, while some browsers allow you to reject just third party cookies. In Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’ and selecting ‘Block all cookies’ using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Email Newsletter

If you subscribe to our newsletters you will receive regular communications relating to the work of the National Leaving Care Benchmarking Forum. These mailings will be facilitated by a third-party provider, Mailchimp (which is a marketing platform). You have the right to unsubscribe from the E-newsletters at any point.

If at any point you wish to unsubscribe from this mailing list please click the unsubscribe link on the latest email or contact nlcbf@catch-22.org.uk to ensure that you do not continue to receive the newsletter.

Catch22 processes your contact details and sends you newsletters following your freely given, specific, informed and unambiguous consent for the processing of your personal data for this purpose.

For more information, please see the Mailchimp privacy notices as appropriate.

Contact Us

We will use the personal information collected (email address and name) to respond to the enquiry.

Booking and paying for Events

Booking of events will be facilitated by a third-party provider – either Microsoft Forms, Ring Central or Eventora. We will use the information submitted to provide you with details of the event and to ensure that we can support delegates with any accessibility or dietary needs. We will ask you if you would like to hear about future events. In this case, we will keep your contact details and send you information about future events – you can ask to stop receiving these updates by contacting nlcbf@catch-22.org.uk. For more information please see Microsoft Forms, Eventora and Ring Central Privacy Policy.

We use a third party – Stripe to process payment for events securely. Stripe’s privacy policy can be found here.

Use of data processors

Data processors are third parties who provide elements of our events booking (Microsoft Forms, Eventora, Ring Central and Stripe) and marketing automation platform (Mailchimp). They will not share your personal information with any organisation apart from us. This will hold it and retain it for the period we instruct.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

to the extent that we are required to do so by law
in connection with any legal proceedings or prospective legal proceedings
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

Except as provided in this privacy policy, we will not provide your information to third parties without your consent.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.

Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.

Policy amendments

We may update this privacy policy from time-to-time. Check this page occasionally to ensure you are happy with any changes.

Your rights

Please contact the data protection officer if you have any queries regarding this Privacy Policy or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):

right to access
right to erasure
right to object
right to rectification
right to be informed
right to restrict processing
right to data portability
rights in relation to automated decision making and profiling
right to lodge a complaint with the Information Commissioners Office (ICO) – https://ico.org.uk/concerns | 0303 123 1113

For further information on your rights, please visit the ICO website.